Returns and Refund Policy

Easy Returns and Fast Refunds

At Fabric Fusion, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a hassle-free return process and quick refunds.

Return Policy

Eligibility:

  • You can return any item within 7 days of receipt, provided it is in its original condition, unused, unwashed, and with all original tags and packaging intact.
  • Custom-made or personalized products are not eligible for return unless they arrive damaged or defective.

How to Initiate a Return:

  1. Contact Us: To initiate a return, please contact our customer service team within 7 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to send the item(s) back to us.
  3. Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is safely delivered to us.

Return Conditions:

  • Items must be returned in their original condition, without any signs of wear, alteration, or damage.
  • Returns that do not meet our policy requirements may not be accepted, and the item(s) will be sent back to you.

Refund Policy

Refund Process:

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 1 to 5 business days. The refund will be credited to your original payment method, typically your bank account.

Refund Timeline:

  • Refunds may take 1 to 5 business days to reflect in your bank account, depending on your bank’s processing time.

Damaged or Defective Items

If you receive an item that is damaged, defective, or not as described, please contact us immediately. We will arrange for a replacement or a full refund, including any return shipping costs, as quickly as possible.